Unit Economics
Cost per conversation and per resolved case, per agent. Priced at $0.025 per credit.
Blended Cost / Resolved
$0.27
9,397 resolved cases
Spend on Waste
$921.71
36,868 credits on loops + failures
Most Expensive Agent
$0.51
Policy QnA per resolved case
Per-agent economics
Sort by any column. Cost per resolved case exposes agents that burn credits without closing cases.
| Agent | Convs | Resolved | Calls / Conv | Cost / Conv | Cost / Resolved | Wasted Credits |
|---|---|---|---|---|---|---|
Policy QnA HR | 1,940 | 825 (43%) | 3.3 | $0.22 | $0.51 | 11,509 |
Tier1 Support Agent Service | 2,227 | 1,005 (45%) | 3.2 | $0.21 | $0.47 | 12,583 |
Quote Assistant Sales | 1,501 | 1,076 (72%) | 4.1 | $0.27 | $0.38 | 2,630 |
Incident Triage IT | 2,275 | 952 (42%) | 2.1 | $0.14 | $0.33 | 6,059 |
Access Provisioner IT | 1,613 | 1,278 (79%) | 2.1 | $0.14 | $0.17 | 1,074 |
Lead Qualifier Sales | 1,932 | 1,571 (81%) | 2.1 | $0.14 | $0.17 | 891 |
Case Deflection Bot Service | 1,597 | 1,291 (81%) | 2.1 | $0.14 | $0.17 | 1,030 |
Onboarding Helper HR | 1,727 | 1,399 (81%) | 2.1 | $0.13 | $0.16 | 1,093 |